Our Pledge, Our Mission
To help travellers find their own path by guiding and offering inspiration and tools to travel by train in Europe.
We take pride in our company’s European heritage and are passionate about sharing our experiences, cultures, and insights. We share our expertise and knowledge in order to provide our travellers with an authentic European experience.
We believe the spirit of train travel is about enjoying simple pleasures, respecting the environment and connecting to people, places and cultures. It is the ease with which Rail Europe brings these together that creates a rewarding experience for both our customers and ourselves.
We value doing the right thing - being environmentally conscious, trustworthy and accessible to our customers and each other.
As trains do, we at Rail Europe continually move ahead. We strive to progress, innovate, and be outstanding in all that we do.
Rail Europe offers the widest selection of European rail products, from rail passes to train tickets, as well as reservations and travel packages.
Passes are the ideal choice to explore Europe at one’s own pace. Simple and flexible, passes offer more freedom and extensive travel in the countries selected.
For travel between several European cities, train tickets are ideal and a great value for the money. A reservation (compulsory and included on some trains) will guarantee a seat onboard in your selected class of service.
Money-saving fares (youth, senior, groups) are offered by Rail Europe, when available, for trains including TGV, Eurostar, Thalys, and ICE.
Sleep comfortably and enjoy the experience of night train travel. Traveling on a night train saves you precious time and money. On board you’ll find a variety of sleeping carriages - including women-only carriages, restaurant, and of course, restrooms. Arrive refreshed and ready to start the day!
Unmatched Service: Rail Europe strives to offer the best service to its customers, from journey planning with useful information and innovative tools, to unparalleled after-sales support. Rail Europe offers the comfort and ability to book in local languages, and to use local currency to buy rail passes, tickets, and more. Booking ahead ensures delivery before departing to Europe, all to avoid long waiting times at European stations, and confusion over currency and language differences.
In addition to the Swiss Federal Railways (SBB/CFF) and the French National Railways (SNCF), our rail partners include the Eurail GIE, Eurostar, Thalys, Lyria, City Night Line, ACP (BritRail), SVI, VIA Rail, JR and the National Railways of the following countries: Austria, Belgium, Denmark, Finland, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, the Netherlands, Norway, Portugal, Spain, Sweden, and the USA. Rail Europe also works in close cooperation with Railteam, the European High Speed Rail carriers alliance.
Promoting Europe by rail is also promoting Europe… Since its creation, Rail Europe has been establishing close partnerships with national tourist boards of European countries. Rail Europe’s main partners include Atout France, Switzerland Tourism, Visit Britain, ENIT (Italy), DZT (Germany), etc.
Active all over the world, Rail Europe not only operates consumer web sites, but also acts as a resource and supplier to the travel trade, offering clients the ability to book as they wish, directly online or through their travel agent. Rail Europe accredited GSAs and travel agents are true professionals; experts in booking rail, and recognized for their know-how and quality of service.
